Bespoke Atelier
Last updated: 21 August 2026
Bespoke Atelier respects your privacy and handles personal information with care, transparency and restraint. This Privacy Policy explains how we collect, use, store and share personal information when you visit atelierbybespoke.com, join our mailing list, contact us or purchase from the Atelier.
The website is operated by:
The Bare Barrier, trading as Bespoke Atelier Registration number: 2025/812319/07 Registered or principal address: 70 Leander Road, Olympus, Pretoria, South Africa Email: privateclient@atelierbybespoke.com
For purposes of South Africa’s Protection of Personal Information Act, 4 of 2013 (“POPIA”), Bespoke Atelier is the responsible party for the personal information described in this policy.
Depending on how you interact with the Atelier, we may collect:
Payments are processed by independent payment providers made available at checkout, which may include Peach Payments, PayPal or other approved providers.
Bespoke Atelier does not ordinarily receive or store your complete payment-card number, security code or online-banking credentials. Payment providers process this information under their own privacy policies and security standards.
We use personal information to:
We will not use personal information for an unrelated purpose without an appropriate legal basis or, where required, your consent.
Depending on the circumstances, we process personal information because:
Our legitimate interests may include operating and securing the website, preventing fraud, improving our services and communicating with existing customers about relevant Atelier releases where legally permitted.
If you join the mailing list, request early access or choose to receive collection updates, we may send you information about launches, releases, editorial stories, events and other Bespoke Atelier news.
You may unsubscribe at any time by selecting the unsubscribe link in any email, or by contacting us at
Withdrawing consent will not affect processing that took place lawfully before withdrawal.
Transactional communications about an order are not marketing messages and may still be sent where necessary.
The website may use cookies and similar technologies to:
Essential cookies may operate because they are necessary for the website to function. Where required by law, non-essential analytics, advertising and personalisation cookies will be activated only after you have made a choice through the cookie banner.
You may change your cookie preferences through the website’s cookie settings or your browser. Blocking certain cookies may affect website functionality.
We may share personal information only where reasonably necessary with:
These recipients may process information on our behalf or as independent responsible parties or data controllers, depending on the service they provide. We require service providers acting on our behalf to handle personal information appropriately and only for authorised purposes.
Bespoke Atelier operates from South Africa and serves customers internationally.
Some service providers may process information in countries outside South Africa or outside the country in which you live. Those countries may have different data-protection laws.
Where required, we use appropriate contractual, organisational or legal safeguards for international transfers. By placing an international order, information necessary to complete delivery may be shared with overseas couriers, fulfilment providers and customs authorities.
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including to:
Retention periods vary according to the nature of the information and applicable law.
When information is no longer required, we will delete, anonymise or securely dispose of it, subject to lawful archival or recordkeeping obligations.
We use reasonable technical and organisational safeguards designed to protect personal information from loss, misuse, unauthorised access, alteration or disclosure.
These measures may include restricted access, secure service providers, encryption in transit and appropriate account-security controls.
No website, transmission or storage system can be guaranteed to be completely secure. Customers are responsible for keeping account passwords confidential and should contact us if they suspect unauthorised account activity.
Where required by law, affected individuals and the appropriate regulator will be notified of a qualifying personal-information breach.
Subject to applicable law, you may have the right to:
We may ask for reasonable proof of identity before processing a request. Certain rights may be limited where information must be retained by law or is required to establish, exercise or defend legal claims. To exercise a privacy right, contact privateclient@atelierbybespoke.com.
South African customers may lodge a complaint with the Information Regulator if they believe their personal information has been processed contrary to POPIA.
Information Regulator South Africa Website: www.inforegulator.org.za
We encourage you to contact Bespoke Atelier first so that we have an opportunity to address your concern directly.
Where the EU GDPR or UK GDPR applies, you may have additional rights, including rights relating to restriction, portability and objection.
If we rely on legitimate interests, you may request information about the balancing assessment relevant to that processing.
Bespoke Atelier does not use personal information to make solely automated decisions that produce legal or similarly significant effects, unless we notify you otherwise and provide the safeguards required by law.
You may also complain to the data-protection authority in the country where you live or work, or where you believe an infringement occurred.
The website is intended for adults and is not directed at children.
We do not knowingly collect personal information from children without appropriate authorisation. If you believe a child has provided information to us improperly, please contact us so that we can investigate and, where appropriate, delete it.
The website may link to third-party websites, social platforms or payment services.
We do not control their privacy practices and are not responsible for their content or handling of personal information. We recommend reviewing the privacy policy of any third-party service you use.
Bespoke Atelier does not sell personal information in exchange for money.
If our use of advertising technology is regarded as a “sale,” “sharing” or similar activity under a law applicable to you, we will provide any choices or opt-out mechanisms required by that law.
If Bespoke Atelier is reorganised, sold, merged or transferred, personal information may form part of the relevant business assets.
Any recipient will remain subject to applicable privacy obligations and will be required to use the information consistently with the purposes described in this policy, unless you are notified otherwise.
We may update this Privacy Policy when our services, technology or legal obligations change.
The latest version will be published on this page with a revised “last updated” date. Where changes materially affect your rights, we will provide additional notice where reasonably required.
For privacy questions, requests or complaints, contact:
Bespoke Atelier Privacy / Information Officer Email: privateclient@atelierbybespoke.comatelierbybespoke.com Address: 70 Leander Road, Olympus, Pretoria, 0081, South Africa
Your privacy is part of our service.
